Privacy Policy

This Privacy Policy explains how Southwest Mushrooms, operated by Crowe Mycology LLC ("we", "us", or "our"), collects, uses, shares, and protects personal information when you visit our website, place an order, or contact us.

Information you provide

• Contact and account details such as your name, email address, and phone number.
• Shipping and billing addresses for order fulfillment.
• Order history and the contents of messages you send us.
• Email newsletter sign-ups and marketing preferences.

Information collected automatically

• Device and usage data such as IP address, browser type, pages viewed, and referring links.
• Cookies and similar technologies used for analytics, site functionality, and advertising.

Payments are processed by Stripe. Your full card number is entered directly with our payment processor and is never stored on our servers. We receive limited details needed to confirm and support your order, such as the last four digits of your card, the card brand, and the authorization result.

• To process, fulfill, ship, and support your orders.
• To communicate with you about orders, returns, and customer service.
• To send marketing emails when you have opted in, which you can leave at any time.
• To operate, secure, and improve our website and products.
• To detect and prevent fraud and to comply with legal obligations.

We use cookies and similar technologies for essential site functions, analytics, and to show you more relevant ads on other websites. You can control cookies through your browser settings.

Sharing of personal information for targeted advertising based on your activity across different websites may be considered a sale, sharing, or targeted advertising under certain United States state privacy laws. Depending on where you live, you may have the right to opt out of these activities.

We do not sell your personal information for money. We share information only as needed to run the business, including with:

• Service providers such as our payment processor (Stripe), shipping carriers, email and hosting providers, and analytics tools.
• Advertising partners for the interest-based advertising described above.
• Authorities or other parties when required by law, to enforce our terms, or to protect our rights, safety, and property.
• A successor entity in connection with a merger, acquisition, or sale of assets.

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of the sale or sharing of your information for targeted advertising.

You can unsubscribe from marketing emails using the link in any message. To make a privacy request, contact us at michael@crowelogic.com. We will verify and respond to your request as required by applicable law, and we will not discriminate against you for exercising these rights.

We keep personal information for as long as needed to provide our products and services, to comply with tax, accounting, and other legal obligations, to resolve disputes, and to enforce our agreements.

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our website and products are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

Our site may link to other websites and platforms that we do not control. This policy does not apply to those sites, and we encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Material changes will be reflected here.

For any privacy question or request, email michael@crowelogic.com. We operate in Phoenix, Arizona, USA.